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9.7 Customer Rating

Why Choose Us!

One of our guiding principles is to value relationships. So, we don’t just work hard to win the sale, we work hard to earn our clients’ business every day. We understand that when our customers choose us, they’re entrusting a very important part of their business, their technology, to us. You can count on us for fast turnaround, innovative ideas and top-notch service that feels like we’re your own employees, not a vendor. We respond quickly when devices experience an issue. More importantly, we keep your IT system running efficiently 24 hours a day, seven days a week.

Founded in 2012, Hynex Technologies Limited is an established privately owned company incorporated in Zambia. We provide IT Products, Solutions and Services to small and medium sized businesses, government institutions and residential clients. Hynex Technologies provides responsive, professional IT support, products and technology services for your business, performing proactive maintenance, monitoring, and backups, everything necessary to ensure an efficient, safe, and reliable IT environment. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business.

Our Mission

Hynex Technology’s mission is to provide the highest quality technology-based services and to do it while being personable, reliable and detailed. Our IT service solutions are given the highest level of management and support using cutting-edge technology. With the utmost quality and consistency, we provide clients with effective solutions making technology an asset for them.

To meet this mission we will:

Develop, enhance and manage clients’ enterprise networks to provide high-speed, transparent, highly functional and secure connectivity among all information resources
Promote and facilitate effective integration of technology through planning, programming, training and consulting
Provide effective technology support for audio / visual, computer, multimedia, voice and web-based applications and services to all our clients
Develop and maintain highly effective, reliable, secure and innovative information systems to support all our clients
Promote new uses of information technology for our clients
Provide leadership for effective strategic and tactical planning in the use of technology

We are committed to the development of a culture based on Excellence Plus performance. The company sets stretching targets in all its operations and by applying the four elements of Excellence Plus performance – Client Focus, Innovation, Responsible Behaviour, People Development – it will achieve its vision to be the company of first choice for all stakeholders, able to challenge and change the poor practices synonymous with the IT industry, and compete alongside world-leading businesses.

Our Company

For over 10 years, we have been building relationships and projects that last. We help our customers to source, transform and manage their IT infrastructure to deliver digital transformation, enabling users and their business. Our dedicated team of professionals and high skilled employees guarantee innovative and comprehensive solutions to all your IT equipment and service demands.

Proactive, Responsive IT Services for
Your Business

10years of experience

Client Focus

We give utmost importance to the needs of our customers and tirelessly work to deliver quality products and excellent services. We focus on efficiency, think and act with our customers in mind, and offer them prompt and excellent lead times. We have over 10 years of experience and proven expertise in providing IT products and services to various businesses.

Our approach is led by an unwavering focus on fully understanding the needs of clients and delivering on our promises, regardless of the scale or complexity of the challenge in hand. Working collaboratively with our clients, we develop bespoke teams and solutions from concept through every stage of the project to completion, ensuring the best expertise and resources are deployed to achieve the required time, cost, quality, safety and sustainability outcomes.

Our Team

Technically, we have experienced and skilled personnel in all areas of our specialization to provide our customers with top-notch reliable services and solutions. We recognize that good people are core to ensuring the continued satisfaction of our customers and in turn the continued success of our business. Many of the key members within our team have been with us for many years, this knowledge ensures that we are confident when offering our clients cost saving and efficiency alternatives and solutions.

We will always invest time to ensure that our staff has the expertise and demonstrate attention to detail in every interaction with you, to ensure that your partnership with us is how you need it to be; quick, easy and well informed.

Technology Partners

Over the years we have established relationships and partnerships with leading IT vendors to offer and support their products and services in our markets. These partnerships provide Hynex Technologies complimentary expertise and an enriched knowledge for more informed and complete solution offering to its customers.

Hynex Technologies is a registered partner and authorized reseller of the followings brands:

Why Choose Us?

The reasons for using Hynex Technologies are clear. We believe in Excellence. Hynex Technologies has the necessary network not only locally but also worldwide. We have the ability of acting as your trusted IT service, solutions & product provider.

We have a proven record of accomplishment, which we are extending not only locally but also globally. Our record of accomplishment speaks volumes of our expertise and services.

Our dedicated team of professionals and high skilled employees guarantee innovative and comprehensive solutions to all your equipment and service demands.